Frequently Asked
Questions

Yes. Selected references can be reserved for up to 48 hours while you decide. Reach out via the contact form or WhatsApp and we'll hold the piece for you.

We accept all major credit and debit cards, UPI, net banking, and bank transfers for Indian customers. International orders can be paid by card or wire transfer.

Every watch is hand-selected and authenticated by our team. Pre-owned pieces undergo additional verification of movement, dial, case, and paperwork before being listed.

Wherever possible, yes. Each listing clearly states what's included — original box, warranty card, service history, and any accessories.

Every piece is photographed in detail and described honestly, including any wear or service notes. We're happy to share additional photos, videos, or jump on a video call to walk you through a watch before you commit.

Yes — we ship worldwide via fully insured, signature-required couriers. International duties and taxes are the responsibility of the buyer unless stated otherwise.

Within India: 2–4 business days. International: typically 5–10 business days depending on destination and customs clearance.

Yes. Every shipment is fully insured for its full value until it reaches your hands and is signed for.

We offer a 7-day inspection window from the date of delivery. If the watch isn't right for you, return it in unworn condition with all original packaging for a full refund less shipping.

We coordinate servicing through trusted partners and our own forthcoming atelier. Get in touch with the reference and service required and we'll prepare a quote.

Yes. If there's a particular reference you're hunting for, share the details with us. We'll tap into our network of collectors and dealers to find it.